Snorkel Warranty Portal Instructions

Snorkel Warranty Portal Instructions

Snorkel’s new warranty portal simplifies the warranty registration and claims process by streamlining the forms and putting them in an easy-to-use online format. Whether you need to file a new claim, check the status of your claim, or provide a labor rate declaration, everything you need is in one place.

Log In

In the navigation menu, hover over Snorkel Support, then select Warranty and you’ll arrive at the Warranty page. If you don’t have an account set up, simply click “Register New Account.” You will need your Snorkel account number handy, so if you don’t have it, please call your local Snorkel warranty department for assistance.

If you already have an account set up, simply log in with your registered email and password.

Snorkel Warranty Portal

Register New Account

To create a new account, simply fill out the Account Registration form.

Warranty Portal


When you’re finished, you’ll receive a confirmation. Note that it may take up to 24 hours for the account to be verified and activated.

Warranty Portal

Once your account is active, use the main log in screen to access the Warranty Portal.

First time using the portal

If this is your first time using the portal, you’ll need to fill out a Labor Rate Declaration before you can proceed to filing a claim. Enter your retail labor rate and provide two digital copies of verification of the stated rate. Please note that only certain file types are accepted.

Warranty Portal

If you’ve already submitted a Labor Rate Declaration, but your rates have changed, simply visit the Labor Rate page to make changes.

Labor rate declaration

Submit a new claim

Once you have a Labor Rate Declaration on file, you may submit a new claim. Both of the outlined links below will take you to the New Claim page.

Submit new claim

Fill out all necessary fields on the claim form and provide any supporting documentation or photographs that illustrate the problem. Feel free to provide any comments or notes that will help with your claim.

Warranty Portal

When you’ve completed and submitted your claim form, you’ll receive a confirmation message. From there it will take approximately two to four weeks to process, at which point we’ll provide instructions or request additional information if necessary. To check on the status of your claim, visit the portal and click on Claim History.

claim history

On the Claim History page, you can search for your claim using a variety of different methods. It is not necessary to complete all fields on this page. 

Warranty Portal

When you search for your claim, you’ll see either the specific claim, or a set of claims from which you can choose the one you’re seeking.

Warranty Portal

Click on the claim you’d like more information about and you’ll see the details of the claim as well as its current status. 

Warranty Portal

And that’s all there is to it!

All your claims and warranties are stored securely in one place, making it easier for you to track their status and update details as needed. And as always, if you ever need help with any of your warranty needs, a live person is always just a phone call away. Please reach out to your local Snorkel warranty department for assistance.

This video and content posted in this section are provided for informational purposes only. To the fullest extent permitted by law, we will not be liable for any damages, including but not limited to, injury, loss, damage, cost or expense incurred in relation to or arising by reason of any person relying on the information from any video or posts in this section. While reasonable care is take in relation to these videos and posts, we do not guarantee or warrant the accuracy, reliability, completeness or currency of the information on these videos and posts. For further specifics and instructions, please refer to the operator manual of each respective piece of equipment.

The Toolbox™ Sign Up

Get expert advice on equipment service and safety, parts, care and maintenance, and more. Subscribe to The Toolbox™ for emailed updates.

Keep it simple with a single subscription to receive all Snorkel company news, events and product updates – direct to your inbox!

By submitting this form, you are consenting to receive marketing emails from: . You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact