Snorkel Warranty Claim Requirements At A Glance

Snorkel Warranty Claim Requirements At A Glance

Snorkel Warranty FormBefore filing a warranty claim for your Snorkel lift, review these steps to help complete the process. 


  • 2 years parts & labor, 5 year structural warranty
  • The original date of the Pre-Delivery & Inspection Report (PDIR) determines warranty start date. If no PDIR on file, then the warranty start date will be the ship date from the factory.


  • Valid for 180 days from the date of the invoice
  • Parts returns (RMA)
    • Part(s) must be held at the service provider’s location for 90 days pending claim review.
    • Return Materials Authorization (RMA) to be issued by the warranty administrator on any parts requested for return to Snorkel. 
    • All parts being returned must follow the below steps. Failure to do so may result in denial of warranty claim. 
      • Carefully packaged to prevent additional damage during shipping. 
      • Drained of all contents and all open ports capped or plugged. 
      • Shipped in a container tagged or marked with the RMA number. 
      • Shipped PREPAID (ground service only). Any item(s) returned for warranty by any other means may be refused and returned unless prior approval is agreed with Snorkel. 
    • Part shall be shipped ground freight only; any other shipping method is the responsibility of the customer.
  • Engines, tires and batteries are excluded from Snorkel’s warranty. Refer to the manufacturer’s warranty. 
  • Incidental or consequential expenses are not covered, including but not limited to:
    • Loss time
    • Loss rentals
    • Freight to transport the unit to and from warranty repair centers
  • Customer is solely responsible for any shipping duties or taxes.


  • Labor is paid at 75% of posted shop rate.
  • Labor declaration form to be provided at the beginning of each year, with a supporting invoice showing shop labor rates.
  • Travel time is paid at $50.00 (USD) per hour, up to a maximum of 3 hours.


  • Must be submitted within 21 days of receiving a denied/rejected or adjusted claim.

To download the Snorkel Warranty Policy or to submit a warranty claim, click here.

This video and content posted in this section are provided for informational purposes only. To the fullest extent permitted by law, we will not be liable for any damages, including but not limited to, injury, loss, damage, cost or expense incurred in relation to or arising by reason of any person relying on the information from any video or posts in this section. While reasonable care is take in relation to these videos and posts, we do not guarantee or warrant the accuracy, reliability, completeness or currency of the information on these videos and posts. For further specifics and instructions, please refer to the operator manual of each respective piece of equipment.

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