On The Tools: Meet Jay Penwell

On The Tools: Meet Jay Penwell

Meet Jay PenwellAs part of the Snorkel product support team since 2015, Jay Penwell has held multiple roles. He started as a warehouse technician before becoming the service planner in 2018.

As a service planner, he manages the parts inventory to ensure there are enough products on the shelf to assist customers and build kits, including all TSB and TCB’s. To build parts for customers on short notice, Jay may find creative ways to deliver the parts needed.

What makes Snorkel unique?

As a service and production facility, customers not only get to talk to a service representative, but also has access to the people who actually built the machine whenever they contact Snorkel Product Support.

How does Snorkel elevate the work at height industry?

Snorkel provides all aspects of product support in a single phone call, helping customers quickly and with thorough knowledge of the product.

This video and content posted in this section are provided for informational purposes only. To the fullest extent permitted by law, we will not be liable for any damages, including but not limited to, injury, loss, damage, cost or expense incurred in relation to or arising by reason of any person relying on the information from any video or posts in this section. While reasonable care is take in relation to these videos and posts, we do not guarantee or warrant the accuracy, reliability, completeness or currency of the information on these videos and posts. For further specifics and instructions, please refer to the operator manual of each respective piece of equipment.

The Toolbox™ Sign Up

Get expert advice on equipment service and safety, parts, care and maintenance, and more. Subscribe to The Toolbox™ for emailed updates.

Keep it simple with a single subscription to receive all Snorkel company news, events and product updates – direct to your inbox!

By submitting this form, you are consenting to receive marketing emails from: . You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact