As part of the Snorkel product support team since 2015, Jay Penwell has held multiple roles. He started as a warehouse technician before becoming the service planner in 2018.
As a service planner, he manages the parts inventory to ensure there are enough products on the shelf to assist customers and build kits, including all TSB and TCB’s. To build parts for customers on short notice, Jay may find creative ways to deliver the parts needed.
What makes Snorkel unique?
As a service and production facility, customers not only get to talk to a service representative, but also has access to the people who actually built the machine whenever they contact Snorkel Product Support.
How does Snorkel elevate the work at height industry?
Snorkel provides all aspects of product support in a single phone call, helping customers quickly and with thorough knowledge of the product.
